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Over 12 years in business - Kanata & Carleton Place

Ottawa's Trusted Tech Experts at Your Service

Having problems with your devices? We'll come over. Have a tech question? We'll explain it patiently. Passwords driving you crazy? We've got you covered. Let's stay connected!
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Simple, Stress-Free Tech Support

How Does Our Service Work?

We make it easy for you to get what you need. Maybe your printer isn’t working properly or maybe you need to make sure you’re more secure and protected online. Whatever it is, illFixit is here to help.

Step 1: let's chat!

First thing we do is hear you out. Every problem is unique, and we know that. We're here to help you.

Step 2: Get our advice

After understanding your needs, we'll give you an honest, easy-to-understand solution, and ask you to schedule an appointment.

Step 3: Problem Solved

We'll send a skilled technician – in person or remotely – to get your tech working again and helping you stay connected.
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What do we do?

We Fix Your Tech Problems - At Your Home or Online.

We Fix Computers & Wi-Fi, At Your Home

We'll come to you and help troubleshoot and fix your devices and networks.
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Keep You and Your Devices Safe Online

Protect yourself online with our security services.
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Recover Lost Files & Keep Your Data Safe

We can help you recover lost data and ensure regular backups.
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We work with all major brands

If you need some help,
we're here for you!

No matter how big or small the problem is, we'll get you back up and running smoothly. Stay connected with illFixit!
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Frequently asked Questions

What services do you offer?

We'll fix your computer problems, check everything connected to it, and then set you up with our monthly protection service(optional) to keep you safe online.

How do I request a service?

To request a service, simply fill out the contact form on our website or give us a call. Our team will get back to you as soon as possible to schedule an appointment.

What are your service areas?

We make it easy by coming right to your home and fixing your computer, network, or helping you stay safe online! If you live within 30 kilometers of our Kanata store, we'll come right to your door. Not sure if we service your area? Just give us a call!

How much do your services cost?

The price for our services can change depending on what you need and how tricky the problem is. We always keep our prices fair, and we'll give you a transparent quote before we start any work.

Can you help keep me safe when online?

Yes, we can definitely help you stay safe online! We offer monthly memberships that include regular check-ups and updates to keep those online troublemakers away from your computer and information. It's like having your very own personal tech bodyguard!

Still have questions?

Contact us for more information.
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Need your phone, tablet, or laptop screen repaired? Visit our Kanata or Carleton Place locations.

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Reliable & Trustworthy

illFixit has been a trusted name in the Kanata community for over 12 years and counting!

We've performed thousands of repairs on phones, computers, and many other electronic devices. We love what we do, and our team has the skills and equipment to fix almost anything.

Quick and Reliable Service

We understand that technology can be frustrating. We'll take our time to explain everything in simple terms so you understand what's going on.

Experienced and Patient Team

Our technicians have years of experience helping people of all ages with their tech problems. Our team is patient and understanding.

Fair and Transparent Prices

We believe in being clear and transparent. You'll always know exactly what you're paying for, with no hidden fees or surprises.

Worry-Free Guarantee

We stand behind our work, and if you're not completely happy with the results, we'll do everything we can to make it right.

Contact us anytime!

Running into problems? We're here to help you solve it. Reach out to us anytime, and we'll work together to find the best solution.
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What Our Clients Say

Read some reviews from happy customers.
  • Avatar Michael James ★★★★★ 5 months ago
    Great experience. I broke my phones screen while at work and brought it in shortly after 5pm. Phone was good as new by 630pm. Super helpful and quick even right before closing time. They also did not need my passcode or anything to fix the screen which I've always been kind of uncomfortable with, … Read More so that was nice too. You definitely pay for what you get but worth it in my opinion. Highly recommend these guys for anyone needing phone repairs although I hope I don't have to go back again any time soon as that means I've managed to break my phone again...
  • Avatar Jordan Alarie ★★★★★ 5 months ago
    Amazing customer service. Couldn't recommend this place more. Did some shopping around before my repair and this place was more affordable than any other and the friendly is unmatched.
    Will definitely be going here for any future repairs and highly recommend this place.
  • Avatar Michael James ★★★★★ 5 months ago
    Great experience. I broke my phones screen while at work and brought it in shortly after 5pm. Phone was good as new by 630pm. Super helpful and quick even right before closing time. They also did not need my passcode or anything to fix the screen which I've always been kind of uncomfortable with, … Read More so that was nice too. You definitely pay for what you get but worth it in my opinion. Highly recommend these guys for anyone needing phone repairs although I hope I don't have to go back again any time soon as that means I've managed to break my phone again...
  • Avatar Gina Eatrides ★★★★★ 8 months ago
    I had the most amazing experience dealing with these tech professionals.!!! Ryan, the person I dealt with, was knowledgeable, honest, informative, and easy to understand for someone like me technologically incompetent!!! They fixed my phone in a timely manner, at a fraction of what the others charge, … Read More and explained to me how to use certain functions... I am so impressed with their professionalism!!! I highly recommend them to family and friends!!!!
  • Avatar Abby Manson ★★★★★ 7 months ago
    Came in on a short notice with the back of my iPhone smashed. I was told it could take a few hours because of how microscopic the glass fragments were. I was able to get my phone back in 24 hours and it looks amazing! Not only that but they replaced my front screen protector (which had one crack from … Read More years ago that I just never bothered to fix) out of courtesy free of charge! Not only that but they ordered a part to also fix my microphone free of charge. Service at this place is incredible, timely manner, knowledgeable staff and perfect customer service. Thank you!
  • Avatar Gina Eatrides ★★★★★ 8 months ago
    I had the most amazing experience dealing with these tech professionals.!!! Ryan, the person I dealt with, was knowledgeable, honest, informative, and easy to understand for someone like me technologically incompetent!!! They fixed my phone in a timely manner, at a fraction of what the others charge, … Read More and explained to me how to use certain functions... I am so impressed with their professionalism!!! I highly recommend them to family and friends!!!!