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About Us

We've been proudly serving Kanata and Carleton Place for over 12 years.
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What Our Clients Say

Read some reviews from happy customers.
  • Avatar Michael James ★★★★★ 9 months ago
    Great experience. I broke my phones screen while at work and brought it in shortly after 5pm. Phone was good as new by 630pm. Super helpful and quick even right before closing time. They also did not need my passcode or anything to fix the screen which I've always been kind of uncomfortable with, … Read More so that was nice too. You definitely pay for what you get but worth it in my opinion. Highly recommend these guys for anyone needing phone repairs although I hope I don't have to go back again any time soon as that means I've managed to break my phone again...
  • Avatar Jordan Alarie ★★★★★ 8 months ago
    Amazing customer service. Couldn't recommend this place more. Did some shopping around before my repair and this place was more affordable than any other and the friendly is unmatched.
    Will definitely be going here for any future repairs and highly recommend this place.
  • Avatar Marjan Jalali Moghadam ★★★★★ 2 months ago
    I was on a short business trip in Kanata when, just as I was getting ready to head home, my phone completely stopped working. I couldn’t unlock or restart it, and being unfamiliar with the area, I was completely stranded without Google Maps. Someone kindly recommended the iFixit store, promising they … Read More could help.
    I was already an hour behind schedule and feeling very stressed. When I arrived, the team at iFixit generously fixed my phone within five minutes—and they didn’t charge me a dime! I was honestly expecting it might cost $100, but they went above and beyond to help me out.
    Thank you for your kindness and quick service. I truly appreciate your help and wish you all the best in your business! Highly recommended!
  • Avatar Gina Eatrides ★★★★★ a year ago
    I had the most amazing experience dealing with these tech professionals.!!! Ryan, the person I dealt with, was knowledgeable, honest, informative, and easy to understand for someone like me technologically incompetent!!! They fixed my phone in a timely manner, at a fraction of what the others charge, … Read More and explained to me how to use certain functions... I am so impressed with their professionalism!!! I highly recommend them to family and friends!!!!
  • Avatar Abby Manson ★★★★★ 11 months ago
    Came in on a short notice with the back of my iPhone smashed. I was told it could take a few hours because of how microscopic the glass fragments were. I was able to get my phone back in 24 hours and it looks amazing! Not only that but they replaced my front screen protector (which had one crack from … Read More years ago that I just never bothered to fix) out of courtesy free of charge! Not only that but they ordered a part to also fix my microphone free of charge. Service at this place is incredible, timely manner, knowledgeable staff and perfect customer service. Thank you!
  • Avatar J Mac ★★★★★ a month ago
    Another successful repair! Previous was a cracked tablet screen. This time was lense and camera unit for android phone. Very happy with clear choices, accurate estimate and quick service. Would happily recommend to anyone.

Need your phone, tablet, or laptop screen repaired? Visit our Kanata or Carleton Place locations.

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Reliable & Trustworthy

illFixit has been a trusted name in the Kanata community for 12 years and counting!

We've performed thousands of repairs on phones, computers, and many other electronic devices. We love what we do, and our team has the skills and equipment to fix almost anything.

Quick & Reliable Service

We understand that technology can be frustrating. We'll take our time to explain everything in simple terms so you understand what's going on.

Experienced & Patient Team

Our technicians have years of experience helping people of all ages with their tech problems. Our team is patient and understanding.

Fair & Transparent Prices

We believe in being clear and transparent. You'll always know exactly what you're paying for, with no hidden fees or surprises.

Worry-Free Guarantee

We stand behind our work, and if you're not completely happy with the results, we'll do everything we can to make it right.

Contact us anytime!

Running into problems? We're here to help you solve it. Reach out to us anytime, and we'll work together to find the best solution.
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Simple, Stress-Free Tech Support

what can we do?

1:

We come to your home and fix computer, printer, and wifi problems.

2:

Help keep your devices backed up and secure so you can browse safely.

technician meeting elderly client

We Fix Devices & Wi-Fi Right At Your Home

We'll come to you and help troubleshoot and fix your devices and networks.
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cybersecurity on laptop

Keep You and Your Devices Safe Online

Protect yourself online with our membership security services.
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it support agent

Recover Lost Files & Dedicated Support

We can help you recover lost data and ensure regular backups.
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We work with all major brands

We come to your front door

illFixit Care

We started as Ottawa's trusted cellphone repair experts, fixing everything from iPhones to Samsungs. Now, we're expanding our services to bring that same expertise and affordability directly to you.

Having a network or WiFi issue?

Not only will we help you solve any connection problem you have. We'll set it up in a way that's very easy to use.

Are your tech devices not working?

Trust our experienced technicians to figure out the problem and offer solutions at affordable prices.
We can help you!

Quality, Reliability, & Focus

We're dedicated to providing exceptional customer service that respects your time and our planet. That's why we offer convenient repair options like same-day service, mail-in repairs, and pick-up/delivery. We also prioritize eco-friendly practices, using sustainable methods and recycling e-waste. As a proud member of the Ottawa community, we're committed to serving our customers with the highest level of care and expertise.

Heres some ways we're helping:

  • Local Business
  • Affordable Pricing
  • Happy Clients
  • Fast Service
  • Sustainable Processes
  • Recycling Program
  • Community Member
  • Senior and Veteran Discounts
We can help you!

Let's Stay Connected!

We're not just about fixing phones anymore. We're your partners in keeping your digital life running smoothly and safely. From device repairs to data backups and malware protection to remote access, we're here to ensure you're always connected and protected.
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Frequently asked Questions

How do I request a service?

To request a service, simply fill out the contact form on our website or give us a call, and our team will get back to you as soon as possible to schedule an appointment.

What are your service areas?

We make it easy by coming right to your home to fix your computer network or help you stay safe online! If you live within 30 kilometers of our Kanata store, we'll come right to your door. Not sure if we service your area? Just give us a call!

How much do your services cost?

The cost can vary depending on the type of service and the complexity of the issue. We offer competitive pricing and provide detailed quotes before starting any work.

Do you offer cybersecurity solutions?

Yes, we offer comprehensive cybersecurity solutions to protect your devices and data from online threats. Our team of experts can assess your security needs and recommend the right solutions for you.

Still have questions?

Contact us for more information.
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